CMMI: There is no best, only better
Respondents: in the Spring Branch soft left Mr. President
Interviewer: China's Feng Shan Software Network
Branch left in the soft spring, Mr. President
Reporter (hereinafter referred to as “mind”): First of all, please tell us about your company's CMM process;
Mr. Chun left (hereinafter referred to as “left”): Since 1996 when the company set up more than the total number of 70 to 2007, developed to have a 1500 hundred people in the scientific and technological personnel. Soft scale in subjects with the expanding needs of business process management itself. As user demand increases, the software company to expand the scale, making the complexity of software projects become more prominent, the importance of software development process management has become increasingly apparent.
Chinasoft has been attached great importance to improve the company's quality management level. Back in June 2001, the Bureau had adopted the soft ISO9001: 2000 standard quality management system certification, CMM focuses on software, is internationally recognized certification system. CMM is also a need to constantly improve and update the next few years, the Section also continued to upgrade software CMM ideology, but also continue to improve the company's quality management system. 2006, passed the certification level CMMI5.
Note: by the CMM certification, what it means for your company? Its practical value for your company mainly in the where?
Left: At present the majority of software companies in China, whether it is product-based company or project-based companies, have not formed their own company for software development management features, although some companies set up under the theory of software engineering, software development management practices, but did not fundamentally connected software development quality control. This led to inconsistent quality of software products, software, maintenance of late, upgrade trouble, and will eventually harm the interests of users.
People who do not know history is bound to repeat the same mistakes as the project management is also the same reason. Not to developers in time of sacrifice in exchange for the end of the project. The use of project management experience and methods to increase the success of the project weight.
Through the implementation of CMM, software companies around the world through a common language to coordinate the process. To achieve the required degree of maturity will help improve the company reputation, CMM into the international market has become a “pass.”
Division in recent years were elected to the Chinese e-government software IT100 strong enterprises and the Chinese software industry's largest 100 companies before. In IDC 2005 years and CCID 2006 annual report, the Bureau of soft in the insurance software vendors in the overall competitiveness (CCID report which pointed out that market competition, technological competitiveness, the competitiveness of services, channels competitiveness, growth potential V aspects are ranked No. 1) ranked first, and in the financial, government, postal and other sectors have highlighted the strong market competitiveness. January 23, 2006, the Division became the first software agent to enter the official transfer of shares traded stock company.
To get CMM certificate, but does not prove that the company's software development quality management to achieve a corresponding level. When we are faced with a customer, the customer will be to the appropriate high standards to you, so as to promote within the company and continuously improve their ability to meet customer requirements expected. This is a mutually reinforcing process, the process is a virtuous circle. Higher customer requirements, we should learn something more and more, we will continue to improve their quality of various services, thus contributing to the company's process management. CMM and other quality management system since the implementation of ideas, not only in the consciousness level, the specific practice has played a real role in promoting.
We caught up with the rapid development of the software industry a golden opportunity, the international situation continued to increase the global software outsourcing, Chinese companies continue to enhance the comprehensive capacity of China in the eyes of the world are from as daily necessities, electrical and other “Made in China” high-speed development to undertake large projects, including software engineering projects, “China Project.” “China Project” is as the scale of our growing business and engineering experience to the process of globalization. Chinasoft also works with its application in the industry occupies a favorable position to continue to expand the results, as the “China Project” in software engineering in recent years.
Reporter: How does your company solve the CMM-length problem?
Left: the implementation of a software company regardless of any form of process management, will increase the workload accordingly. As to form a system from scratch, need to work on the basis of the original form a system resource pool. In this issue, but our standard is: moderate. And we have done is to require employees in accordance with the flexibility to complete, according to the characteristics of works to do. Not hard to move rigidly ideological system in the implementation of CMM to develop specifications.
We do not limit their creativity, encourage staff flexibility, simplify use, according to the different characteristics of different projects to implement. Because our aim is to improve management, to improve the quality of software development products, for the late series of questions prepared. Well nothing, the staff is our support and encouragement.
In my view, the staff of contradiction, are mainly produced in the process of implementation of dogmatism. Management objective is to improve management efficiency in itself, but the management itself requires a high cost. When costs increase, the ability to improve management efficiency, but also a very key issue.
Here also involves the company's internal training. To the president on down to every company employee, is the software development process, an indispensable part. The company regularly organizes training for internal communication and learning to fully provide a good opportunity. Constant charge, in order to better work and make their own better development. New employee orientations, training, technology, skills and techniques of a variety of training, as well as annual training, all employees in raising the overall level of the company, so that companies face challenges with confidence levels.
CMM implementation we will combine with specific projects. Different characteristics for the project, the focus of our implementation process is different. Projects mentioned here, there are items big or small. The larger the project, CMM implementation process more complex and required more sophisticated template; small project management template relative to simpler, but also the more easy to ignore its details. Thus, there will be two different approaches to solve their respective problems.
CMM itself is a culture, we need to integrate this standard into the company's corporate culture and philosophy. How to make this thing into a normative corporate culture? This is a long, gradual process. We have been doing this work.
Reporter: Finally, for those who are ready to embark on the road CMM enterprise, you have nothing to say to them?
Left: the idea of software is expressed in the form of a process in that it involved something more intangible, Ershi project management extremely difficult. Software development is capital intensive projects, but in the end how much, can reach the point of what? Are unknown, making their investment a greater risk factor.
Certification process is the need to combine theory and practice to fully process. Only in specific business practice, rational use of CMM in this resource library to guide the concrete practice of business, by constantly sum up experience for their company to increase the company's software quality management level, therefore the development costs to reduce improve enterprise efficiency.
This explains CMM merely as a reference, but can not solve all problems. So, in concrete terms, we need to do under the specific circumstances of the company's adjusted for the need to implement.
Because quality management requires a large number of inputs, so companies have to consider the issue is the ratio of input and output. Enterprises must own the company's strength, to choose the appropriate way to improve the quality of company management. “Tailor” is the truth. And should be avoided in order to take evidence and certification of the starting point.
In addition, I also recommend the domestic software enterprises, do first certified ISO 9000 system, do CMM. In fact, ISO9000 and CMM core idea is the same, we need to be implemented step by step and improve the company's management, continuous learning and improvement.
Select a good party certification is also important. Here the “good”, my personal understanding, mainly in the stability of the certification body, that is, the stability of staff and services. CMM certification is not easy, but a long-term, continuous process. Certified side of the business to fully understand the specific practice to grasp, will directly affect the implementation of the effect of CMM.
Of course, the Division will also continue to improve the soft, based on China's software industry to make their own contribution. Although there is no system of higher levels of CMMI, but CMM / CMMI itself is a continuous improvement process of upward cycles, we will continue to have new requirements and standards to improve themselves and to the international market, China's software constantly enhance their international competitiveness.
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